All sales are final and non-refundable. In the event that any product that you have received from ModernLV is damaged or found to have latent manufacturing defects, we will gladly return the item(s) within 30 days of the sale (or 30 days from the day of payment) and replace the damaged piece(s) for new ones. If only one or a few pieces within a package are damaged please only return the pieces that need replacement not the entire product. All damaged items must be returned to ModernLV within 30 days of the sale in order to receive this service free of charge. Damaged or defective items that are not returned to ModernLV within the 30 day period are considered sold as is and subject to a return fee of up to 25% of the cost of the item(s). Upon receipt of the damaged item(s), ModernLV will replace the damaged or defective product on their next scheduled trip to IKEA. If for any reason the damaged or the defective piece(s) is/are unattainable at IKEA, ModernLV will make direct contact via telephone to notify of the situation and present further options. ModernLV presently averages one trip a month to IKEA and will be unable to replace any damaged or defective product(s) until the next scheduled delivery date. For information regarding ModernLV's shipping schedule, please email us at: email@example.com.
ModernLV Out of Stock Policy
If any product ordered through ModernLV is out of stock and payment of product and services has been received, ModernLV will seek to pick up the out of stock merchandise on their next scheduled trip to IKEA. If the product(s) continue to be out of stock after 90 days, ModernLV will issue a refund in the form of credit or check for the product(s) and applicable shipping service charge(s) associated with the transaction.